Get feedback on the CarbonCalculator

Let's start the conversation!

The 5 panelists – all insterested in sustainability – used the CarbonCalculator and filled in a 2-minute survey before the start of the conversaion.

Using the 5hellos session guide and looking at the answers to the surveys, Niki was curious to find out some deeper insights:

• To what extent does the calculator speak to the panelists? Why
• What do they like and dislike about the calculator and why?
• What is their final tip or idea for CarbonCancel to make their Calculator better? Why?
  

With the input from the 5 panelists, Niki and her team collected some really interesting insights and takeaways. "Using 5hellos for input on our CarbonCalculator was great: the respondents in the call were a really good mix of interesting people and their input was really important for us." said Niki afterwards. Time to formulate the next steps!

The outcome?

Overall the Calculator is received positively. However, the target audience should be made more clear. Are it the environmentally conscious people or the people that are not that far' yet? The tips that the user get as output should be changed accordingly.

2 steps to let users take the next step!

• Make the tips more personal: People really like the tips they are offered, but did expect more out of them. As one panelist said “As I am one myself, I already know the benefits of being vegan. I would have liked more specific tips that could help me further.” 
• Sketch the context of using the tool – The goal of the Calculator is awesome, but create a clear explanation of why someone would use the tool ("I am currently not sure why people would use this tool. How are they going to find this and why will they use it?").