Is enterprise pricing available?
Yes! We've already partnered with several major brands to offer 5hellos as an integral part of their customer-centric way of working. We also offer monthly packages - just drop us an email.
When do you pay for your session?
For a session, you'll pay once you want to schedule the session. For the 3 sessions option, we will charge the full amount upfront and delete a session from your account every time you schedule a call.
What kind of payment method do you accept?
We accept iDeal for session or bundle purchases. For large organizations, we can set up billing through any route.
What if I have to cancel a session?
Don't worry, let us know. You can reschedule 72 hours in advance free of charge. If you need to cancel within 72 hours, we can host the session for you and send you a video (+ € 100 extra) or we can reschedule it (+ € 150 extra).