Is enterprise pricing available?
Yes! We've already partnered with several major brands to offer 5hellos as an integral part of their customer-centric way of working. We also offer monthly packages - just drop us an email
When do you pay for your session?
For a session, you'll pay once you want to schedule the session. For the 3 sessions option, we will charge the full amount upfront and delete a session from your account every time you schedule a call.
What kind of payment method do you accept?
We accept iDeal and credit card for session or bundle purchases. We can also can set up payment by invoice.
What if I have to cancel a session?
Don't worry, let us know. You can reschedule 72 hours in advance free of charge. If you need to cancel within 72 hours, we can host the session for you and send you a video (+ € 150 extra) or we can reschedule it (+ € 150 extra).